How to recharge on our official website?

Tap the Official Recharge Link to land on our recharge page, then you may select the recharge amount you need.Recharge at our official ...

What's the main objective of the game?

First of all, you need to collect resources, craft equipment, build a camp in order to survive as long as possible in the harsh environment....

Where can I find food?

You can obtain food items in various ways to survive in this isolated island. Collecting: Various types of fruits including bananas, coconut...

What happens if my character dies?

If your character dies, you can respawn for free at your home camp, or respawn on spot by spending crystals. After respawning you might want...

How to restart the game?

Two options in the screenshot below will appear after reinstalling the game.You can restart the game if you tap the "Refuse" button.

What’s the cause of my character’s fatigue status?

a. Performing certain actions including killing monsters and collecting resources will increase your character’s fatigue, which also gets re...

How to move a facility/building?

Follow the set of instruction images below to move facilities.

How to upgrade floors/walls?

Follow the set of instruction images below to upgrade floors and walls.

How could I record the video and send it to Customer Support Agent?

1.How to make a videoiOS users can use the exclusive video recording feature of Apple to make the videos of the game.For Android users, if y...

We get MIA Soldier Chests in game from time to time. Where can I get the keys?

Tap the shopping cart icon on the top right corner of your screen, and then head to the Material section in the Crystal Shop. There you will...

How can I switch the sex of my character?

When you start a new game, a screen will pop up after the Plane Crash cutscene for you to choose the sex of your character.If you have alrea...

How to see my quests in the main game screen？

Tap the “?” mark on the left side of the screen to open the quest panel.Afterwards, you can tap the "Eye" icon to display or ...

Where can I get the Access Card to Lab Beta?

Complete Quest M3-10 to get the Beta Access Card. Access cards for subsequent labs are also unlocked by completing their corresponding main ...

Why is the Physical Attack of my lower-level weapon higher than that of my higher-level weapon?

When a weapon gets an upgrade, the selected increased Physical Attack is random within a certain numerical value. If your higher-level weapo...

How could I assemble the ATV in my Camp?

To assemble your ATV, you will need to search the entire map (All scenes) for the ATV parts and then bring them back to your home camp. Once...

How could I restore the durability of my weapons and equipment?

a. Tap on the weapon or gearb. Then tap the Repair buttonc. Here you can either use materials or spend crystals to repair your equipment

When does Alenka's exchange chances reset?

Each time you make an exchange with Alenka, a Supply Exchange Ticket is consumed. The number of tickets will be restored to 2 when the count...

How could I expand my companion’s backpack?

You may get the packs containing companion backpacks from the Adventurer Essentials from the Shop。